How should an email be headed? What’s the right protocol when a client isn’t responding to written messages? Is it impolite to put “x” kisses on business compliment slips? (Yes, it is!) Can business card design include a cheeky motto?

These are just some of the business-related writing etiquette questions that arise on a regular basis. Here are a few top industry examples of good and bad writing manners in emails, specifically.

•             Read before sending. A massive number of errors can be attributed to good old fashioned laziness when it comes to reviewing work. Autocorrect, forgetfulness and typing errors are all too easy. Bad spelling and grammar is HIGHLY unprofessional. This article won’t go out without a thorough read-through, and neither should the business correspondence of its readers!

•             Answer emails quickly and personally; the sender has specifically used email because they want a swift reply. There a few people on the planet who feel valued when an auto reply drops into their inbox (unless it concerns the sender being absent and includes alternate contact details), so always reply promptly and tailor content to the recipient.

•             Emoticons and abbreviations in email are acceptable in some circumstances (e.g. a colleague dealt with regularly), but for the most part should be avoided. They can appear childish and supercilious in the wrong context.

•             Study a reliable business writing guide and keep it on-hand for reference. It can be highly effective to encourage all employees to bone-up on their spelling, grammar and written business etiquette.

Charles Phillips CEO is truly an excellent leader considering that managing a huge company such as Infor is not simple. Infor presently, serves numerous companies in various countries and has been a good help to many industries, including healthcare, fashion and even aerospace and defense. Aside from the previously mentioned industries, Infor also serves many other industries, including Communication, Facilities Management, Library and Information Management, Metal Fabrication, Paper, Plastic Fabrication, Restaurant Systems, Retail and Shipbuilding.

In the Communication Industry, Infor Communications solution makes sure that there are proper customer relationships whenever interactions occur. In Facilities Management, Infor makes it certain that customers are able to optimize their maintenance resources well and are being updated on every critical asset and how it performs, and after which improve the productivity of their equipment as well as their staff. In Library and Information Management, Infor helps its customers in terms of managing their operations such as cataloguing and circulation. In Metal Fabrication, Infor makes it possible for customers to bring their production capacity in line with their clients’ demands, which is intended to meet delivery commitments. In Paper and Plastic Fabrication, Infor helps the customers have greater visibility in terms of all around operation from importing to export to customer service. In Restaurant Systems, Infor combines a QSR product’s performance and production benefits with the full feature flexibility of a TSR system. In Retail, Infor solutions help customers amplify their brand image, and then create loyal customers. It also helps them to improve product shelf availability and reduce supply chain costs. Lastly, in Shipbuilding, Infor allows customers to manage large and complex, and regulation-intensive processes and projects well. With all these operations, Charles Phillips CEO makes it certain that everything goes well as much as the company’s services are concerned.

Having such a big company indeed requires great effort to produce good results. Charles Phillips, CEO of the company continuously sustains that effort in order to bring the best services to their customers. With so many industries to cater to, Infor definitely works very hard to attain their goals and at the same time, meet their customers’ expectations.